REFUND & PRIVACY POLICY
--- REFUND & RETURN POLICY --- At Best Budz Delivery Dispenser, we are committed to providing high-quality cannabis products to our customers. Due to the nature of our products and to comply with State regulations, we maintain a strict All Sales Are Final policy. Please read the details below carefully. 1. No Refunds or Returns All sales are final once your order has been delivered. We do not accept returns or exchanges of any cannabis products, including but not limited to flower, edibles, concentrates, tinctures, or accessories. Refunds will not be issued for any completed transactions. 2. Compliance with State Law As per State regulations: We cannot accept returns of cannabis products once they leave our delivery agent’s possession. Customers are responsible for verifying the accuracy of their orders at the time of delivery.
--- PRIVACY POLICY ---
Best Budz Delivery Dispenser (“we,” “us,” or “our”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard your information when you use our online cannabis delivery services in New York. 1. Information We Collect 1.1 Personal Information We collect personal information that you provide directly to us, such as: Name, Email address, Phone number, Delivery address, Payment information, Date of birth (to verify age compliance) Government-issued identification (as required by New York law for cannabis purchases) 1.2 Non-Personal Information We may automatically collect non-personal information when you interact with our website or app, including: IP address Browser type Device information Cookies and usage data 2. How We Use Your Information We use your information to: Process and fulfill your orders Verify your age and identity Comply with legal and regulatory requirements Communicate with you about your orders, promotions, or updates Improve our services and website functionality Prevent fraudulent or illegal activity 3. Sharing Your Information We may share your information with third parties in the following situations: 3.1 Service Providers We share information with trusted third-party service providers who assist with: Payment processing Delivery services Identity verification Website hosting and analytics 3.2 Legal Compliance We may disclose your information to comply with applicable laws, regulations, or legal requests, such as: Law enforcement investigations Regulatory reporting requirements 3.3 Business Transfers If our business undergoes a merger, acquisition, or sale, your information may be transferred as part of the transaction. 4. Your Rights and Choices 4.1 Access and Correction You have the right to access and update your personal information. Contact us to make changes. 4.2 Opt-Out Options You can opt out of promotional communications by following the unsubscribe instructions in our emails or contacting us directly. 4.3 Cookies You can manage cookies through your browser settings. Disabling cookies may affect website functionality. 5. Security Measures We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online platform is entirely secure, and we cannot guarantee absolute security. 6. Retention of Information We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. 7. Children’s Privacy Our services are intended for individuals 21 years or older. We do not knowingly collect information from anyone under 21. If we become aware of such collection, we will delete the information. 8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review the policy regularly. 9. Contact Us If you have any questions about this Privacy Policy or our practices, please contact us at: Best Budz Delivery Dispenser bestbudzdisp@gmail.com Thank you for choosing Best Budz Delivery Dispenser. We appreciate your understanding of our policies and look forward to serving you.